tng66 Privacy Policy

Personal Information Collected

tng66 collects personal information from members through several channels including registration forms, financial transactions and customer support interactions. The categories of information collected include:

• Identity information: Full name, identification card number (MyKad or passport), date of birth and gender.
• Contact information: Email address, mobile phone number and mailing address where applicable.
• Financial information: Bank account number, e-wallet details (Touch 'n Go, Boost), DuitNow information and cryptocurrency wallet address for the purpose of processing deposits and withdrawals.
• Usage information: Account login records, betting history, game activity, bonus preferences and customer support records.
• Technical information: IP address, web browser type, device operating system and general location data obtained automatically when you visit the tng66 website.

This collection of information is solely for the purposes stated in this policy and will not be carried out excessively or without reasonable basis.

How Personal Information Is Used

Personal information collected by tng66 is used for the following purposes:

• Creating and managing member accounts including identity verification for compliance with international licensing requirements.
• Processing deposits and withdrawals using the payment methods chosen by the member.
• Providing responsive and personalised 24/7 customer support in Malay and English.
• Sending important notifications related to accounts, promotions, bonuses and policy updates.
• Detecting and preventing fraud, money laundering and unlawful activities.
• Improving the quality of the platform, user experience and tng66 game offerings based on aggregated usage patterns.
• Ensuring compliance with applicable legal and licensing requirements.

Disclosure to Third Parties

tng66 prioritises the confidentiality of member data. Personal information will only be shared in the following limited situations:

• Payment service providers: Minimum necessary information shared with payment processors such as the FPX gateway, Touch 'n Go operators and the DuitNow platform solely to enable financial transactions to be completed.
• Game software providers: Technical data required to operate the slot games, live casino and sports betting provided by our game developer partners.
• Relevant authorities: Where required by court order, government investigation or lawful international licensing compliance requirements.
• Professional consultants: Legal advisers, auditors or cybersecurity consultants who are bound by contractual confidentiality obligations.

All third parties that receive tng66 member data are required to comply with data protection standards equivalent to or stricter than those set out in this policy.

Technical Security Measures

tng66 implements multiple layers of security controls to protect members' personal data from unauthorised access, loss or destruction:

• Data encryption using SSL/TLS protocols for all communications between members' browsers and tng66 servers.
• Encryption of sensitive data at the database level using industry-recognised cryptographic algorithms.
• Role-based access controls ensuring only authorised staff can access specific data categories.
• Use of intrusion detection systems and real-time monitoring of suspicious activity.
• Regular security audits and penetration testing by independent cybersecurity specialists.
• Disaster recovery procedures and data backups to ensure service continuity.

While we take all reasonable precautions, no security system is completely perfect. We encourage members to use strong passwords and not share account information with any other party.

Use of Cookies and Tracking Technologies

The tng66 website uses cookies and similar technologies to improve your browsing experience. The types of cookies used include:

• Session cookies: Required to maintain your login status and ensure account session security while using the tng66 platform.
• Preference cookies: Store your language preference, display settings and game preferences so your experience is more personalised.
• Analytics cookies: Collect anonymised usage data to help us understand navigation patterns and improve website design.
• Security cookies: Help detect fraudulent activity and protect the integrity of member accounts.

You can manage or disable cookies through your web browser settings. However, please note that disabling certain cookies may affect the full functionality of the tng66 website.

Member Rights Regarding Personal Data

As a tng66 member, you have the following rights regarding your personal data:

• Right of Access: You have the right to request a copy of the personal data we hold about you.
• Right of Rectification: You may request that we correct personal data that is inaccurate or incomplete.
• Right of Erasure: You may request deletion of your personal data subject to retention requirements set by law and licensing conditions.
• Right to Object to Processing: You have the right to object to the processing of your data for direct marketing purposes.
• Right to Data Portability: You may request your data in a machine-readable format for transfer to another service where applicable.
• Right to Withdraw Consent: Where data processing is based on your consent, you may withdraw that consent at any time.

Data Retention Period

tng66 retains members' personal data only for as long as necessary to fulfil the purposes stated in this policy or as required by applicable law and licensing requirements:

• Active account records are kept for as long as your account is active and has not been closed.
• Financial transaction records are kept for the minimum period required by licensing and relevant financial law.
• Customer support communication logs are kept for a sufficient period to resolve any disputes that may arise.
• After account closure, data that is no longer needed will be securely deleted or anonymised.

Protection of Underage Users

tng66 is an online gambling platform for citizens aged 21 and above only. We do not intentionally collect or process any personal information from individuals under the age of 21.

If we find that personal data has been collected from someone under the age of 21 without valid consent, we will take immediate steps to delete that data and close the account in question. Parents or guardians who become aware that a child under their care has registered with tng66 are advised to contact us immediately.

Amendments to This Privacy Policy

tng66 reserves the right to amend, update or replace this Privacy Policy from time to time in line with changes in legislation, industry practices or the expansion of our services. The procedure for notifying amendments is as follows:

• Significant changes will be prominently displayed on the tng66 homepage and at the top of this Privacy Policy page.
• Active members may receive notifications via email or in-account notifications regarding changes that directly affect their rights.
• The "Last updated" date at the top of this page will be updated each time a change is made.
• Continued use of the tng66 platform after an amendment takes effect is considered acceptance of the amended terms.

We encourage members to check this page periodically to ensure you are always informed of tng66's latest privacy practices.

Contacting Us Regarding Privacy

If you have any questions, concerns or complaints relating to this Privacy Policy or the way tng66 handles your personal data, please contact us through the following channels: